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Privacy Policy

Effective Date: 28th July 2025

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At AKV Paws, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services related to our dog exercise field.

1. Who We Are

AKV Paws provides a secure and private dog exercise field for dog owners. This website is managed by AKV Paws (referred to as "we", "us", or "our" in this policy).

2. Information We Collect

We may collect and process the following personal information:

  • Contact Information: Name, email address, phone number.

  • Booking Details: Dates and times of your field bookings.

  • Payment Information: Processed securely via third-party platforms (we do not store card details).

  • Communication Data: Any messages or enquiries you send us.

  • Cookies and Usage Data: To improve website performance and functionality (see our Cookie Policy).
     

3. How We Use Your Information
We use your information to:

  • Manage bookings and provide our services.

  • Respond to enquiries and customer support requests.

  • Send booking confirmations and reminders.

  • Improve our website and user experience.

  • Comply with legal and regulatory obligations.
     

4. Sharing Your Data

We do not sell or rent your data. We may share it with:

  • Service Providers: Such as payment processors and booking systems (e.g. Acuity, Calendly, Stripe).

  • Legal Authorities: If required to comply with the law.

All third parties are required to protect your data and use it only as instructed.

5. How We Store & Protect Your Data

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your personal data. Your data is stored securely and only retained as long as necessary for the purposes stated.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate data.

  • Request deletion of your personal data.

  • Object to or restrict processing in certain cases.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Cookies

We may use cookies to improve your browsing experience. For more details, please see our [Cookie Policy].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this policy or how we handle your data, please contact:
📧 Email:  kelly.mac388@gmail.com
📍 Address: Tanyfford, Abermule, Montgomery, Powys SY15 6NT

 

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